Shipping policy

At Wommune, we aim to deliver your wellness essentials as swiftly and safely as possible.

Shipping Timeline

Orders are typically processed within 1 to 2 business days and delivered within 4 to 7 business days, depending on your location. You will receive an email or SMS confirmation once your order is shipped, along with tracking details.

Shipping Charges

We offer FREE shipping on all orders above a minimum order value (as notified on our website). For orders below this threshold, shipping charges will be displayed at checkout.

Order Delays

While we strive for timely delivery, external factors like courier delays, public holidays, or natural events may impact timelines. In such cases, we’ll keep you updated every step of the way.

Wrong or Damaged Item

If you receive a wrong or damaged product:

  1. Raise a replacement request within 3 days of delivery at support@wommune.com or WhatsApp us at +91 88721 30000.

  2. Attach your order ID and images of the item received.

  3. We’ll review your request within 48 working hours and arrange a reverse pickup (if available in your area).

  4. Once verified, we’ll ship a replacement or process a refund, depending on stock availability.

Non-Returnable Situations

We are unable to accept returns if:

  • The product has been opened, used, or tampered with.

  • The original packaging or labels are missing.

  • The request is raised after 3 days from delivery.

Your satisfaction matters to us, and we’re committed to making it right every time.